Support
How To Get Help
Can't find an answer in the FAQ? Here's how to get support from the community and staff.
HELP
Reporting an Issue to Staff
If your issue isn't covered in the FAQ post in the help channel on the Operation Throwback Discord server. To get a fast and useful response, follow this structure when reporting:
Title
Write a short, clear title that summarizes the issue. This is used in your Discord post or thread.
Description
Describe the problem in detail, including:
- What you were doing when the issue occurred.
- Any steps you've already tried.
- Any error messages or unusual behavior.
Screenshots
Attach screenshots where relevant. Use your PC's built-in screenshot tool. Do NOT take photos of your screen with a phone.
Notifying Staff
After posting, ping the Helper role once to notify staff.
// IMPORTANT
Only ping the Helper role once. Do not tag individual staff members or moderators directly. If you do, you will most likely be ignored or made fun of!
Report Examples
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